Factory Shoe is 100% Canadian owned and operated. Don't be fooled by companies that have Canadian sites but ship to you from the United States or world wide. You can avoid paying mystery duty fees by purchasing from us.

What our customers are saying about us

Recently, I purchased a pair of black Merrell Intercepts (size 13) . I could not believe how quickly my order arrived... Your service and email communication was outstanding. I have also visited your store in Mississauga and purchased shoes for my children. Another great Canadian story so I thought I should pass along my gratitude and appreciation. Thank you for your time.
- David from Oakville

This place is fast & will make it right. You are the best!
- Kathleen from Oshawa

I recently bought a pair of shoes from your website. I would like to thank you for the fast service and especially for the great selection of shoes. For the first time in years I have a pair of shoes that I wanted to wear. Due to the large size of my feet (I wear size 13's) I haven't been able to find a pair of shoes for a long time. A very satisfied customer (and will be a repeat one too!)
- Simon from Gatineau

Just wanted to thank you, the new boots are great. I am very impressed with the service Factory Shoe provided. I will recommend your store to all my friends.
- Luba from Guelph

Boots arrived in record time and I couldn't be more pleased with them - or with Factory Shoe Online. Excellent service.
- Angie from Kanata

I am writing to let you know about the excellent service I received today at the Mississauga location. This is service that you can't find anywhere anymore. I have worked in retail for 25 years and it is refreshing to see. It is always a pleasure to shop there and the knowledge, you just can't find anywhere else. I have shopped there for years and will continue to do so, especially for my Birkenstocks!
- Nicole from Mississauga